If your Candy washing machine is showing the E03 error code, it means that the water is not draining properly. This issue is commonly caused by a blocked drain filter, a clogged or kinked drain hose, a faulty drain pump, or a malfunctioning water level sensor which are similar to Hoover Washing Machine E03 Error.

A washing machine that cannot drain water will stop mid-cycle, leaving clothes soaked and potentially damaging the appliance over time. Fortunately, there are several ways to troubleshoot and fix this issue at home before calling a professional.

In this guide, I will explain what the Candy washing machine E03 error means, why it happens, and step-by-step solutions to fix it. If the error persists even when there is no blockage, I will also cover advanced troubleshooting steps.

What Does E03 Mean on a Candy Washing Machine?

The E03 error code on a Candy washing machine indicates a drainage problem. This means the machine is unable to empty the water from the drum within the expected time.

What are the Common Causes of the E03 Error?

• Blocked drain filter – Lint, hair, and small objects like coins can clog the filter, preventing water from draining.
• Clogged or kinked drain hose – A blockage in the hose can stop water from flowing out.
• Faulty drain pump – The pump might be obstructed or malfunctioning.
• Malfunctioning water level sensor – If the sensor is faulty, the machine might not detect that it needs to drain.

Why is my Candy washing machine not draining?

If your machine is stuck with water inside, it’s likely due to one of these common drainage issues.

How Do I Fix E03 on My Washing Machine?

If you see the E03 error code, follow these step-by-step troubleshooting methods to resolve the issue.

Step 1: Check for a Blocked Drain Filter

A clogged drain filter is one of the most common causes of the E03 error. If small objects or lint build up in the filter, the machine cannot drain water properly.

How to Clean the Drain Filter?

1. Turn off the washing machine and unplug it.
2. Locate the filter panel – This is usually at the bottom front of the machine.
3. Place a towel or tray underneath – Some water will spill when opening the filter.
4. Twist the filter cap in counterclockwise direction & pull it out.
5. Remove any debris such as lint, coins, or fabric strands.
6. Rinse the filter under warm water and scrub it with a brush.
7. Reinsert the filter, tighten it, and close the panel.
8. Turn the washing machine back on and run a short cycle to test.

Where is the filter on my Candy washing machine?

The drain filter is usually located at the bottom front panel of the machine.

Step 2: Inspect the Drain Hose for Blockages

If the filter is clear but the machine still won’t drain, the next step is to check the drain hose. A kinked or blocked drain hose will protect water from flowing out.

How to Check & Unclog the Drain Hose?

1. Turn off the washing machine and unplug it.
2. Find the drain hose – It’s usually attached to the back of the machine.
3. Check for kinks or bends – If the hose is twisted, straighten it.
4. Detach the hose from the washing machine and sink.
5. Flush warm water through the hose to clear any blockages.
6. Reattach the hose securely and ensure it’s positioned correctly.
7. Run a test wash cycle to check if the error is resolved.

How do I check my washing machine drain hose?

Remove the hose and inspect it for clogs, bends, or detergent residue.

Step 3: Test the Drain Pump for Malfunctions

If both the filter and hose are clear, the issue might be with the drain pump. The pump is responsible for pushing water out of the machine, and it can become blocked or fail over time.

How to Check the Drain Pump?

1. Turn off the machine and unplug it.
2. Remove the lower front panel to access the drain pump.
3. Look for visible blockages – Small socks or debris may be stuck inside.
4. Check if the pump makes a humming sound – If the pump hums but doesn’t drain, it may be faulty.
5. If the pump is broken, a replacement may be necessary.

How do I know if my drain pump is broken?

If the pump is humming but not draining, it may need to be replaced.

How to Reset a Candy Washing Machine After Fixing the E03 Error?

Once you’ve cleaned the filter, checked the hose, and inspected the pump, resetting the washing machine can help clear the error.

What are the Steps to Reset the Machine?

1. Turn off the washing machine and unplug it.
2. Press and hold the Start/Pause button for 5–10 seconds.
3. Plug the machine back in.
4. Run an empty rinse cycle to check if the error is gone.

Related Article: How to Reset Beko Washing Machine?

Candy Washing Machine E03 No Blockage – What Next?

If your machine still shows the E03 error despite no visible blockages, the issue might be:

• A malfunctioning water level sensor
• A faulty electronic control board
• A drain pump failure

In this case, you may need to contact a technician for further diagnosis.

Why is my Candy washing machine showing E03 when nothing is blocked?

A sensor or control board issue could be preventing the machine from detecting proper drainage.

How To Prevent the Candy Washing Machine E03 Error in the Future?

To avoid future drainage issues, follow these maintenance tips:

• Clean the drain filter every month to prevent lint buildup.
• Check the drain hose regularly for clogs or bends.
• Use the appropriate amount of detergent to prevent residue buildup.
• Avoid overloading the washing machine, as excess weight can strain the pump.
• Keep the door slightly open after washes to prevent mould growth.

What Are The Common Problems & Troubleshooting Table?

Issue	Possible Cause	Solution
Water not draining	Blocked drain filter	Clean the filter
Error code E03	Clogged hose or drain pump	Check and clean the hose and pump
Loud noise when draining	Drain pump issue	Inspect or replace the drain pump
Error persists after troubleshooting	Faulty sensor	Reset machine or call a technician

The E03 error on a Candy washing machine is usually caused by a clogged filter, blocked hose, or faulty drain pump. By following the step-by-step guide, you can diagnose and fix the issue at home.

If your washing machine is still showing the error despite no visible blockages, a faulty water level sensor or control board may be the cause, and professional help may be required.

Regular maintenance and cleaning can prevent drainage issues and keep your washing machine working efficiently.

Related Article: Hoover Washing Machine Error Codes